Spirit West Auto Body Privacy Policy

By using this website, you acknowledge and agree to the terms of our privacy policy. Please take a moment to review it carefully before proceeding.

Our auto body shop is dedicated to protecting your privacy and ensuring the security of your personal information online. As we collect certain personal details from visitors to our website (such as name, email address, etc.), we have established this Privacy Policy to explain how we handle your information. This policy outlines what personal information we collect, how it is utilized, and how you can access and update your data at any time.

Guiding Principles

Our Privacy Policy is shaped by the following guiding principles:

Relevance and Minimization: Our auto body shop collects personal information online primarily to enhance your experience on our website. We strive to limit data collection to only what is necessary and relevant.

Data Protection: We take reasonable physical, electronic, and managerial precautions to protect the personal information you share with us. This includes storing data in secure databases on servers with restricted access.

Security Awareness: While we make every effort to secure your data, it’s important to note that no electronic data transmission can be guaranteed to be 100% secure. By submitting your personal information online, you acknowledge that you do so at your own risk.

Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties, except as outlined in this Privacy Policy. However, our auto body shop may share certain personal information under the following circumstances:

Business Partners and Service Providers: We may disclose your information to third-party service providers, agents, and affiliated entities that assist us in operating this website and providing certain services. Please note that some of these partners may be located outside the country, where local laws may require the disclosure of personal information to government agencies.

Law Enforcement: We may share your personal information with law enforcement agencies when necessary for investigating fraud or other offenses.

Professional Advisors and Business Transactions: Your information may be disclosed to legal, financial, and other professional advisors, or in connection with the sale or reorganization of part or all of our business.

Except for the situations described above, we will not use or disclose your personal information for purposes other than those for which it was collected, unless we have your consent or are required by law. When you register for any specific feature or service, we will inform you and seek your consent to share the necessary personal information to provide those features or services.

Non-Personally Identifiable Data

When you visit our website, we may collect certain non-personally identifiable information about how you access and navigate the site. This may include details such as your browser type and version, service provider, IP address, and the search engine used to find our site. We use this data to diagnose server issues, manage the website, and generate broad statistical insights. Additionally, we track navigational patterns to identify the most frequently visited areas of our website, helping us tailor the site to better meet the needs and interests of our visitors. This information is collected in aggregate form and will not be linked to any specific individual without their consent.

Use of Cookies

Our auto body shop may utilize a browser feature known as “cookies.” Cookies are small files stored on your hard drive that help us deliver a more personalized browsing experience. We use cookies to save you the hassle of reentering information like user IDs and passwords during multiple visits to our website. Additionally, cookies allow us to tailor content and information to your interests based on your previous browsing activity on our site. Most browsers have a “help” section that explains how to prevent your browser from accepting new cookies, how to be notified when you receive a new cookie, or how to disable cookies altogether. Please note that our website is designed to function optimally with cookies enabled, and disabling them may cause certain features to work improperly or require you to enter user IDs and passwords more frequently.

Personal Information Voluntarily Provided

Any personal information you voluntarily share with us (such as your name, email address, etc.) when you sign up for our E-Mail Reminder Services, request information, or use other interactive features on our website may be used to deliver the information you requested about our company, products, and services, or to send you special notices. You can opt out of receiving future communications at any time (see Opt-Out Procedures below). Additionally, this information may be used to customize your experience on our website by delivering content that aligns with your interests and location.

Accessing This Website

This website is hosted on servers located in the United States. Therefore, when you access our site, your connection will be routed through and to servers based in the U.S. Any personal information you provide during your visit will be processed and stored on our web servers and internal systems within the U.S.

External Links

This website may contain links to other sites. Please note that our dealership is not responsible for the privacy practices or content of these external sites. To protect your privacy, we recommend reviewing the privacy policies of any websites you visit through links provided on our site.

Passwords

The personal data record you create when registering on this website is protected by a unique password. To ensure the security of your personal information, it is important that you keep your password confidential and do not share it with third parties.

Public Forums

Our website may offer chat rooms, forums, message boards, and/or news groups for users. Please remember that any information you share in these areas becomes public and can be seen by others. Exercise caution when deciding to disclose personal information in these public spaces.

Opt-Out Procedures

In cases where personally identifiable information may be shared with third parties, you will be notified and given the opportunity to opt out of such sharing. Additionally, you can opt out of receiving future communications from our auto body shop at any time. This option is available at the point where personal information is requested or through other methods provided on our website.

SMS Texting and Opt-Out Policy

When you provide your mobile phone number to our auto body shop, you consent to receive SMS text messages related to our services, promotions, and updates. These messages may include appointment reminders, service notifications, special offers, and other relevant information.

Opting Out

If you wish to stop receiving SMS text messages from us at any time, you can opt out by replying “STOP” to any text message you receive from us. Upon receiving your opt-out request, we will promptly remove your number from our SMS messaging list. You may also opt out by contacting us directly and requesting to be removed from our SMS communications.

Message and Data Rates

Please note that standard message and data rates may apply to any SMS text messages you receive from us, depending on your mobile carrier and plan.

Privacy

Your mobile number and any personal information you provide in connection with SMS messaging will be treated with the same level of privacy and security as all other personal information collected by our auto body shop. We do not sell, rent, or share your mobile number with third parties except as described in our Privacy Policy or as required by law.

If you have any questions or concerns regarding our SMS Texting Policy, please contact us for more information.

Changes to This Privacy Policy

We reserve the right to update and modify this Privacy Policy as needed. Changes will be made in a timely manner, and we encourage you to review this policy periodically to stay informed of any updates.

Contacting the Website

If you have any questions about this Privacy Policy or the practices of our website, please feel free to contact us.